Shipping policy

Shipping Policy

Store name: uknowloop
Company: NetJames Oy
Business ID: 2516429-8
VAT number: FI25164298

Shipping Model

uknowloop operates using a dropshipping model. Products are shipped directly from our trusted manufacturing and logistics partners to the customer. As a result, items may be shipped in separate packages and delivery times may vary.

Shipping Destinations

We ship primarily within the European Union, and selectively to other international destinations. Available shipping options and destinations are shown at checkout.

Processing & Delivery Time

Order processing: 1–3 business days
Estimated delivery: 3–12 business days after dispatch

Delivery times are estimates and may vary due to supplier location, customs processing, local postal services, or peak demand periods.

Shipping Costs

Shipping costs are displayed at checkout before payment. Promotional free shipping, if available, will be clearly indicated.

Taxes, VAT and Customs

EU orders: Prices include applicable VAT unless stated otherwise.
Non-EU orders: Customs duties, import taxes or other fees may apply and are the customer’s responsibility.

Tracking Information

Tracking details are provided once available. In some cases, partial tracking or delayed tracking updates may occur due to the shipping method used by our partners.

Incorrect Address & Failed Delivery

Customers are responsible for providing accurate delivery information. We are not liable for delays or losses caused by incorrect or incomplete addresses. Re-shipping costs may apply if a parcel is returned due to delivery failure.